FAQ
- All
- faq_1.-Popular-FAQs
- faq_2.-NEW-BioLite-NanoGrid
- faq_3.-BaseCamp
- faq_3.-BaseCamp_subcat_maintenance-&-care
- faq_3.-BaseCamp_subcat_running-&-use
- faq_3.-BaseCamp_subcat_startup-&-first-time-use
- faq_4.-KettleCharge
- faq_5.-CampStove_subcat_maintenance-&-care
- faq_5.-CampStove_subcat_running-&-use
- faq_5.-CampStove_subcat_startup-&-first-time-use
- faq_6.-KettlePot
- faq_7.-Portable-Grill
- faq_8.-orders-&-shipping
- faq_9.-Emerging-Markets
- faq_misc
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Is there an instructional video for the NanoGrid?
Yes! Check it out right here:
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When will the PowerLight Bundle arrive?
US customers can expect their order to ship late February.
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When will the PowerLight Bundle ship for Canadian customers?
PowerLight Bundle will be arriving to our Canadian warehouse within the next 2-3 weeks. We expect for orders to begin shipping mid-March.
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How do I turn off 'Demo' Mode on the PowerLight Bundle?
The PowerLight Bundle comes programmed in 'Demo' mode so that if you're buying in store, you can see how the system lights up. To deactivate Demo mode, press the PowerLight's...
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What does Edge-Lighting mean?
Edge-lighting is a process in which we’ve created panels that bend around our internal battery, creating a compact design that creates a soft diffused light. A unique textured pattern on...
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What comes in the PowerLight Bundle?
The PowerLight Bundle comes with [1] PowerLight, [1] Set of SiteLights (2 individual lights), [1] Micro USB charge-in cable, and an instruction manual.
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How big is the battery inside the PowerLight?
The NanoGrid has a 4400mAh battery inside. This can refill up to three smartphones, depending on your model.
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How much does the PowerLight Bundle weigh?
Total weight for the complete system (PowerLight + SiteLights) is 235g or roughly half a pound.
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How long can the PowerLight Bundle stay on?
See the table below for a combination of burn times based on common usage scenarios:
