FAQ

We have recently opened a warehouse in Canada to lower the cost of import fees, duties and taxes. This has also allowed us to offer free shipping for orders over...

Ordering a BioLite eGift is a quick and easy way to send an awesome present right to your friend or families' inbox. 1) Go to the eGift page...

As soon as your item is shipped, you will automatically receive an updated email confirmation that includes a tracking number for your order. Processing usually happens within 48 hours. If items...

We want to ensure that you have a great experience with your BioLite products. Our support team is here to help you answer any questions...

Please check out our warranty page for full details. You'll note that at the top of this page we have a warranty registration form....